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icegridnode won't start after fresh install

abaaschabaasch Member Alex BaaschOrganization: 3iProject: Setting up an OMERO server on Ubuntu 16.04

Hi everyone,

I'm new to the ICE environment so I can use all the help I can get. To start with some background, or company is looking to get an OMERO server installed and running on a local in-office server for testing.

Here are the specs for the server:

OS: Ubuntu 16.04 64bit server
Memory: 3GB total

The recommended version of OMERO (5.4.10) requires ICE 3.6.4 which I have installed according to these instructions:

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv 5E6DA83306132997
sudo apt-add-repository "deb http://zeroc.com/download/Ice/3.6/ubuntu16.04 stable main"
sudo apt-get update
sudo apt-get install zeroc-ice-all-runtime zeroc-ice-all-dev

When I try to start up the OMERO service which includes ICE it says that "failed to startup some components after 300 seconds". I run diagnostics for the OMERO service and the icegridnode service is not started. Any thoughts about where to look for additional errors or information about why the service won't start?

Thanks all!


  • benoitbenoit Rennes, FranceAdministrators, ZeroC Staff Benoit FoucherOrganization: ZeroC, Inc.Project: Ice ZeroC Staff


    Sorry, I'm not very familiar with Omero. According to https://docs.openmicroscopy.org/omero/5.4.0/sysadmins/grid.html it logs information to master.out/master.err files:

    Currently all output from OMERO.grid is stored in $OMERO_PREFIX/var/log/master.out with error messages going to $OMERO_PREFIX/var/log/master.err. Individual services may also create their own log files.

    Did you check these files?


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